Staff were so friendly and attentive. They made us feel so welcome and gave some excellent recommendations for things to do, areas to explore, and local restaurants. The room was comfortable and the air con was great. Amenities were lovely.
Lois
agosto de 2024
The room was spacious and confortable and our room was extremely quiet so you could rest properly. The hotel is located close to the main museums and the staff was very friendly.
Joana
julho de 2024
Staff, as noted by other reviewers, is very, very, VERY friendly, even for the spanish standards. Hotel seems to be fairly recently renovated and is well maintained, very clean. Breakfast a bit pricey, but very high quality. Baby cot seemed to be almost new. There is a EV charging station in their parking garage (charging is free, but parking is not).
Vaidas
agosto de 2024
The property was well designed, recently and thoughtfully renovated, the room had a small table and fauteuils set apart from the bed which provided a separate space to enjoy a coffee. Shower and bathroom well thought out with spacious sink and latest plumbing features. The staff were helpful and breakfast was also plentiful. The hotel is near the train station and within a 10 min walk to a large square. Very close to Prado.
Suzanne
janeiro de 2025
The hotel is great. Everything was up to the standards: the location, the room, the service. The stuff of the hotel were extra attentive and nice. This made our stay even more enjoyable. We were traveling with our dog and notified the hotel prior our stay. They place all pet-necessities in our room (bowls, dog bed, even a list with dog-friendly places in town). This was super touching and lovely! As an addition - apart from having a blow dryer in the room, they also had a hair straightener which is amazing. And a steamer for clothes. We would also like to mention that the restaurant located in the hotel is super good too! Overall we enjoyed our stay, thank you to the team!
Maria
fevereiro de 2024
Great breakfast with relatively wide and healthy food selection. Staff is very kind, smiling and very helpful. Coffee machine is in the room that is very useful for those starting the day with a cup of coffee. Location is at walking distance from the Atocha Railway Station, for those e.g. trying the super express to Sevilla, or traveling further by train, could be important. The location is central, close to the Royal Palace and other things to see.
Lajos
janeiro de 2024
Great breakfast with relatively wide and healthy food selection. Staff is kind, smiling and very helpful. Coffee machine is in the room that is very useful for those starting the day with a cup of coffee. Location is at walking distance to the Atocha Railway Station, for those e.g. trying the super express to Sevilla, or traveling further by train, could be important. The location is central anyway, close to the Royal Palace and other things to see.
Lajos
janeiro de 2024
Nicely decorated, staff were lovely and very friendly. Very clean. Good location.
Jennifer
novembro de 2023
everything was pretty great but our second night was a little noisy as there seemed to be party downstairs (it was Saturday night). Otherwise we enjoyed our stay.
Helen
dezembro de 2024
Incredibly helpful staff. They had bandages on hand for a blister, let me in and issued a new key card when I locked myself out, and let me check in early due to an early flight. I'm a frequent traveler and this is one of the best hotels I've ever been. Room was huge and beautiful. Breakfast food was always fresh and being restocked even 20 minutes before breakfast ended. Located a 5 minute walk from Atocha Station and ~15 minute walk to Plaza Mayor.
Jessica
agosto de 2022